Tuesday, April 03, 2007
Three Strikes & You Are OUT!!
Make no bones about it, Aramarks Concession efforts at RFK yesterday for Opening Day were HORRIBLE!! Knowing a huge crowd was expected, Aramark dropped the ball, BIG TIME!! There is no excuse for running out of Hot Dog Buns, Beer or the basic needs. No one came yesterday expecting a 5 Course Meal at The Nationals Game, just the opportunity to eat a hot dog, drink a cold beer and not miss HALF THE GAME STANDING IN LINE. No longer can Aramark stand behind the excuse of the antiquated facilities of RFK STADIUM.
Aramark is A JOKE!!
Yet, Aramark is the largest stadium concessionaire in America, no one comes close. At RFK, their managers are inexperienced, their hired employees for the site--untrained. After reading Aramarks Spokesperson Dave Freireich's say "You're going to have lines at any stadium on Opening Day. By and large, I think they we did a good job (at RFK)." I had to wonder--Dave WHAT PLANET ARE YOU LIVING ON!!
Dave: As usual, I signed up for the Designated Driver Program at RFK yesterday. For signing up, I received a coupon for one free soda. Yet, when I took that coupon to your Aramark Concession Stand. NOT A SINGLE EMPLOYEE KNEW WHAT IT WAS!! In fact, one employee accused me of trying to cheat them out of free soda!! After 15 minutes, nearly one full inning missed, a 5th Aramark, supposed, supervisor finally told all your employees they were WRONG ONCE AGAIN!!
You better believe I went digging for some answers. Fans should NEVER BE TREATED LIKE THIS!! I know that Aramark IS NOT GUARANTEED ANYTHING for the new Nationals Park on South Capitol Street. As far as I am concerned, they can TAKE A HIKE!! Three Years at RFK, Three Strikes & YOU ARE OUT!!
There was a huge meeting after the game between Aramark and The Nationals. Not sure what was exchanged, but warnings are no longer enough. Aramark either delivers or gets kicked out the door. Aramark is an embarrassment.
Oh, and about Hard Times Cafe & Burrito Brothers. They were Aramark Sub-Contractors. The decison for not returning was HTC & Burrito Brothers not coming to an agreement with Aramark, NOT OUR WASHINGTON NATIONALS. If they did not return for Aramark charging them too much rent--that alone should kill Aramarks continuing to work with the Washington Baseball Franchise. Hard Times Cafe & Burrito Brothers were two of the most favorite vendors at RFK STADIUM.
Perception is now reality--Aramarks Nine Lives Are Up!!